Last updated: July 18, 2026

Ember Haven & Co. ("Ember Haven," "we," "us," "our") operates emberhaven.co and the associated Etsy shop EmberHavenAndCo. This policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and the rights you have over your information, including under the EU and UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

DATA CONTROLLER

The data controller responsible for your personal information is:

Ember Haven & Co.

Nebraska, United States

Email: hello@emberhaven.co

INFORMATION WE COLLECT

We collect the following categories of personal information:

Information you give us directly:

- Email address and, optionally, first name, when you sign up for our newsletter

- Name, shipping address, and order details, when you purchase through our Etsy shop (collected and processed by Etsy)

- Any message content you send us via email or contact form

Information collected automatically when you visit our site:

- IP address and general geographic location

- Browser type, device type, and operating system

- Pages viewed, time spent, and referring website

- Cookies and similar tracking technologies

Information from third parties:

- Analytics and performance data from platforms we use, including Pinterest, Etsy, and Squarespace, related to how visitors and customers interact with our content

LEGAL BASIS FOR PROCESSING (EU/UK VISITORS)

We process your personal information under the following legal bases under GDPR:

- Consent: When you sign up for our newsletter or accept non-essential cookies

- Contract: When you purchase from our Etsy shop, to fulfill your order

- Legitimate interest: To operate, secure, and improve our site and to understand how visitors use our content, provided this does not override your rights

- Legal obligation: To comply with tax, accounting, and other legal requirements

HOW WE USE YOUR INFORMATION

We use the information above to:

- Send newsletters and updates you have signed up for

- Fulfill orders you place through our Etsy shop

- Respond to your questions and messages

- Understand how visitors use our site and improve our content

- Earn affiliate commissions on qualifying purchases through our Amazon Associates links (tag: emberhavenko-20) and other affiliate networks (AWIN, Impact)

- Meet legal, tax, and accounting obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling that produces legal effects.

THIRD-PARTY SERVICES WE USE

We rely on the following third parties to run our business. Each has its own privacy policy that governs how they handle your data:

- Squarespace (website hosting, newsletter capture) — squarespace.com/privacy

- Etsy (marketplace, order processing, payments) — etsy.com/legal/privacy

- Pinterest (content distribution, analytics) — policy.pinterest.com/privacy-policy

- Amazon Associates (affiliate program) — amazon.com/privacy

- AWIN and Impact (affiliate networks) — awin.com/gb/legal and impact.com/privacy-policy

- Google Workspace (email at hello@emberhaven.co) — policies.google.com/privacy

- Google Analytics or equivalent site analytics — policies.google.com/privacy

INTERNATIONAL DATA TRANSFERS

We are based in the United States. If you access our site from outside the US, your information will be transferred to, stored, and processed in the United States. Where we transfer personal data of EU/UK residents to the US or other countries outside the European Economic Area, we rely on Standard Contractual Clauses approved by the European Commission, or on the recipient's participation in an approved data transfer framework (such as the EU-US Data Privacy Framework), to provide appropriate safeguards for your data.

COOKIES

We use cookies and similar tracking technologies to run the site and understand how it is used. These include:

- Essential cookies required for the site to function

- Analytics cookies to understand visitor behavior

- Affiliate tracking cookies set when you click affiliate links

You can control cookies through your browser settings. Blocking non-essential cookies will not prevent you from using the site.

DATA RETENTION

We keep your personal information only as long as necessary for the purposes described above:

- Newsletter subscribers: until you unsubscribe, plus a short period for record-keeping

- Order records: as long as required by tax and accounting law (typically 7 years in the US)

- Site analytics: aggregated and anonymized after 26 months

- Contact form and email correspondence: up to 3 years

YOUR RIGHTS

Depending on where you live, you may have the following rights over your personal information:

If you are in the EU or UK (under GDPR):

- Right of access to a copy of your data

- Right to rectification of inaccurate data

- Right to erasure ("right to be forgotten")

- Right to restrict processing

- Right to data portability

- Right to object to processing

- Right to withdraw consent at any time

- Right to lodge a complaint with your local data protection supervisory authority

If you are in California (under CCPA):

- Right to know what personal information we collect and how we use it

- Right to delete your personal information

- Right to opt out of the sale or sharing of your personal information (we do not sell or share for cross-context behavioral advertising)

- Right not to be discriminated against for exercising your rights

To exercise any of these rights, email hello@emberhaven.co. We will respond within 30 days.

CHILDREN'S PRIVACY

Our site and shop are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13,